London Cleaning, registered as LCUK LTD at companies house is committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect about you, how we use it, and under what circumstances we may disclose it.

1. Information We Collect

   We collect the following information about you:

   Contact Information: Name, email address, phone number,  postcode.

   Service Information: Details about the cleaning services you request, such as the type of carpet or upholstery, location of the cleaning, and any special instructions.

    

2. How We Use Your Information

   We use the information we collect about you for the following purposes:

   To provide and fulfil your cleaning service requests.

   To send you information about our services, promotions, and special offers.

   To improve our website and services.

   To comply with legal and regulatory requirements.
   
   

3. Sharing Your Information

   We will NOT share your information with any third party except in the following circumstances:

   To comply with legal and regulatory requirements.
   
   

4. Your Data Protection Rights
   

   You have certain rights under data protection laws, including the right to:
   
   Access your personal information.
   
   Request that we correct any inaccurate personal information.
   
   Request that we delete your personal information.
   
   Object to the processing of your personal information.
   
   Withdraw your consent to the processing of your personal information (where applicable).
   
   

5. Data Retention
   
   We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and as required by law.
   
   
   
6. Security
   
   We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.
   
   
   
7. People’s Privacy
   
   

   Our website and services are not intended for people under the age of 18. We do not knowingly collect personal information from people under 18.

8. Emails
   
   We may use tracking codes in our emails, newsletters and promotions. These tags allow us to determine who has opened and clicked on each email. This information enables us to improve future communications and the service we offer you.
   
   
9. Opt Out
   
   All you have to do is click the unsubscribe link that appears in every marketing email we send if you would want to stop receiving any of our future marketing materials. As an alternative, if unsubscribe link or button unavailable, you may directly opt out by emailing us.
   
   
   
   
10. Changes to this Privacy Policy
    
    We may update this Privacy Policy from time to time and is suggested by the company to regularly check the terms and conditions and privacy policy.
    
    
    
11. Contact Us
    
    

    If you have any questions about this Privacy Policy, please contact us by email at infolondon.cleaning@gmail.com.
    This Privacy Policy is effective as of June 18, 2024.